Payment terms
Payments for the Services offered by illam shall be on a 100% advance basis. The payment for Service once subscribed to by the subscriber is not refundable and any amount paid shall stand appropriated. Refund if any will be at the sole discretion of BigEye Global Solutions Pvt Ltd. BGS offers no guarantees whatsoever for the accuracy or timeliness of the refunds reaching the Users card/bank accounts. User acknowledges and agrees that BGS, at its sole discretion and without prejudice to other rights and remedies that it may have under the applicable laws, shall be entitled to set off the amount paid or payable by a subscriber/user against any amount(s) payable by User to BGS under any other agreement or commercial relationship towards other products/services.) BGS Pvt Ltd gives no guarantees of server uptime or applications working properly. All is on a best effort basis and liability is limited to refund of amount only BigEye Global Solutions Pvt Ltd undertakes no liability for free Services: BigEye Global Solutions Pvt Ltd reserves its right to amend/alter or change all or any disclaimers or terms of agreements at any time without any prior notice. All terms/disclaimers whether specifically mentioned or not shall be deemed to be included if any reference is made to them.
BigEye Global Solutions Pvt Ltd uses the maximum care as is possible to ensure that all or any data/information in respect of the electronic transfer of money does not fall in the wrong hands. For completing online transactions involving payments a user is directed to a Payment Gateway, BigEye Global Solutions Pvt Ltd does not store or keep credit card data. once a credit card transaction has been completed, the payment information is not accessible to anyone at BigEye Global Solutions Pvt Ltd after completion of the on-line transaction at the Payment Gateway, this ensures the maximum security.
BigEye Global Solutions Pvt Ltd shall not be liable for any loss or damage sustained because of any disclosure (inadvertent or otherwise) of any information concerning the user’s account and/or information relating to or regarding online transactions using credit cards/debit cards and/or their verification process and particulars nor for any error, omission or inaccuracy concerning any information so disclosed and used whether or not in pursuance of a legal process or otherwise.
Refunds (if applicable)
Though BigEye Global Solutions Pvt Ltd’s payment reconciliation team works on a 24 x 7 basis, BigEye Global Solutions Pvt Ltd offers no guarantees whatsoever for the accuracy or timeliness of the refunds reaching the Subscribers card/bank accounts. This is on account of the multiplicity of organizations involved in the processing of online transactions, the problems with Internet infrastructure currently available, and the working days/holidays of financial institutions. Refunds in the event of wrong/objectionable property content being posted on the site would be at the discretion of illam.
For any complaint related to failed transaction please mail us at support@illam.in
